Product Details
Tile Description
Before Purchase
Before placing your order with Majestic Tiles, we recommend either visiting us at our tile shop in Glasgow or by contacting us by WhatsApp to check current stock level and availability.
We highly recommend viewing your tile choice in person before placing an order. Images on our website can vary slightly from the actual tile due to lighting and screen settings.
Please note that each individual tile design will have multiple variants of the same tile design, as shown on this page.
Delivery
COLLECTION ONLY
Please note that this product is available for in-store collection only from:
Majestic Tiles,
Block 1, Unit 5,
Oakbank Instrustrial Estate,
Glasgow,
G20 7LU,
Scotland.
We are unable to provide delivery to your home, business or site for this product.
Customers must arrange their own suitable transportation to collect the order from our showroom, or alternatively arrange for their own courier or transport company to collect on their behalf.
Please ensure that any vehicle or courier arranged is suitable for transporting the product safely. We recommend confirming that your order is ready for collection before making any transport arrangements.
Damages & Returns Policy
Returns
You may return your full order within 30 days of delivery, provided:
- All tiles are unused
- The original packaging has not been opened
- The tiles remain resalable
- Any unused tiles returned after a completed project will be subject to a 30% restocking fee.
The customer is responsible for arranging and covering the cost of returning unopened tiles to our distribution warehouse. All returned tiles will be inspected upon arrival to ensure they are in resalable condition and free from damage.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, you must notify us within 24 hours of delivery.
This allows us to quickly investigate and resolve the issue on your behalf.
As we use an external pallet delivery company, all damage claims must be reported within this 24-hour window so we can raise the issue with the courier.
Important Notes
Claims reported outside of the 24-hour period may not be accepted.
We strongly recommend checking your delivery upon arrival before signing for it.
As a company, customer satisfaction is very important to us. If you have any concerns with your order, please contact us as soon as possible and we will do our best to make things right.
Please Note
We may offer end-of-run or clearance tiles at discounted prices. These items are sold on a non-returnable basis. This will be clearly highlighted prior to purchase and clearly stated on your invoice at the point of sale.