Shipping policy

At Majestic Tiles, we are committed to delivering your orders safely, efficiently, and on time. Please review our shipping policy below to understand how we process and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Locations

We currently ship orders within the United Kingdom (excluding Northern Ireland). For bulk or special delivery requests, please contact our customer support team before placing your order.

Shipping Charges

Shipping costs are calculated at checkout based on:

• Order size and weight

• Delivery location

• Selected delivery method

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Estimated Delivery Time

Once dispatched, orders are typically delivered within 3–5 business days, depending on your location and courier service availability. Delivery times may vary during peak seasons or due to unforeseen circumstances.

Order Tracking

After your order has been shipped, you will receive a confirmation email with tracking details (if applicable), allowing you to monitor the progress of your delivery.

Delivery Issues

While we strive to ensure timely delivery, delays may occur due to weather conditions, courier delays, or other factors beyond our control. Majestic Tiles is not responsible for delays caused by third-party courier services.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive damaged, defective, or incorrect items, contact us within 24 hours of delivery with clear photos so we can assist you promptly.

Contact Us

If you have any questions about shipping, delivery timelines, or special requests, please contact us at:
Email: info@majestictiles.co.uk